Support

• What are the computer requirements to run PhotoModeler Standard and Premium?
• I cannot get my project to process.
• I can get my project to process but the results are distorted.
• How do I check the accuracy of my project?
• How can I improve accuracy?
• Why do measurements displayed by PhotoModeler not match what I expect?
• When I try to add control points to my project, processing fails though it was working properly before.
• Why aren’t my Curves calculating or why do they have terrible shape?
• Does Eos have a cam file or calibration data for an ABC digital camera?
• The calibration of my digital camera does not seem to be very good. In particular the automarked points are not consistently marked.
• I cannot calibrate my long focal length (large zoom) lens. The Calibration fails or has very high error.
• After calibration why doesn’t my focal length doesn’t match what my camera or manual says?
• When should I use Inverse Camera?
• I am using a 35mm film camera and the manual says I must either use full frame prints or I need to put the Film Plane Insert in my camera. What if I don’t want to do either?
• I am using a tablet and pen and the PhotoModeler pointer is not working properly.
• I get the message “Corrupt installation detected” when I run the PhotoModeler installer.
• Are parameter correlation warnings in the Project Status Report after a calibration something that needs further action?
• Problems running PhotoModeler on Windows Vista or Windiows 7
• Windows Vista – resolving some performance problems
• Can I use photos that aren’t from my own camera?
• Can I use a scan of a painting, sketch or CAD drawing in PhotoModeler?
• How processing (bundle adjustment) finds, or sometimes does not find, a solution
• 3D Viewer and OpenGL/Coin error messages (Windows XP or Vista)
• Opening certain projects over a network can be very slow – Fixed in Windows XP Service Pack 3
• PhotoModeler crashes when loading a project or adding images to a project.
• Problems with Install/Uninstall of PhotoModeler
• Real world objects and materials that will and won’t work well with PhotoModeler Scanner’s DSM tools.
• Scripting for PhotoModeler using DDE
• Angle Measurements of Lines, Cylinders and Edges
• Troubleshooting a Network Floating License Installation
• PhotoModeler Fails to Start
• Why is my SmartMatch / Scanner / UAS Project taking so long to process?
• Windows 10 “Creators” update causes problems for older versions of PhotoModeler
• UAV / Drone Flight Planning and Control
• Moving/Transferring a License before formatting your drive, reinstalling Windows, or changing computers (v2019+)