If you’re having trouble with the full installation of PhotoModeler, or a patch installation, you may have a corruption or conflict in the Windows install/patch registry keys. Error messages during installation or prompts for ‘original setup sources’ indicate a problem.
Often an uninstall (using Add/Remove Programs in Windows Control Panel) then a full re-install using the latest installers will resolve the issue and cleanup your registry and installation ‘cache’. You may need to reboot your computer before reinstalling.
However, if this still doesn’t resolve the problem, your registry may be especially corrupt you may need to run a utility to help properly remove old installations. You can run a cleanup utility such as this.
You should then be able to reinstall correctly using a full installer, preferably the latest one available.
Various installers (these install the Demo version but if PhotoModeler has been activated on your computer already, the full version will be installed), and updates can be found here.
If none of these solutions resolve the problem, please contact Technical Support for assistance, and provide the exact text of any error messages or prompts, and we will do our best to assist you.