Support Knowledgebase Articles
28 knowledgebase articles. Click on a title to view the article. View other knowledgebase articles by type using links on the right.
This article applies to older operating systems, like Windows XP, and Vista. For newer operating systems, see this article here.
If you are seeing ...
The Calibrator does not have enough information so it guesses at one of the camera parameters. The basic answer though is, “it does not ...
A high correlation between some of the camera parameters does not necessarily mean a problem with the calibration, especially if the correlation is ...
A 2D drawing from a CAD package or a hand-drawn picture instead of a photo cannot be used in PhotoModeler.
A drawing does not contain the geometry ...
We have some rough calibration data for a few digital cameras, but because there are so many digital cameras on the market, almost a new one every ...
PhotoModeler’s main processing algorithm is called a bundle adjustment. ‘Bundle’ comes from the bundle of light rays from 3D ...
Letter Sheet Target Set
PhotoModeler supplies a set of coded targets for use in the marine industry for outlining boat decks. These are called the ...
The PhotoModeler user manual is a bit misleading in this regard as it is written to help people get the best possible measurement accuracy. To get ...
PhotoModeler depends heavily on receiving standard mouse movement messages. Many pen/tablet systems do not generate proper mouse movement messages, ...
These are the most common reasons why the 3D model or measurements will look distorted:
The camera has not been set up correctly or the wrong ...
First, what is a “long” lens? A long lens has a narrow field of view and allows you to zoom-in on distance objects. A lens that is long, ...
There can be a number of reasons why a project will not process. First you should study the audit statistics of a project and the hints on the ...
There are two possible reasons for this error message:
You are trying to run the installation file that is saved on your hard drive in a location ...
Before uninstalling PhotoModeler, or reinstalling PhotoModeler on a new computer, or if a PhotoModeler user needs to transfer the license to another ...
Opening certain projects over a network can be very slow. Other areas where image information is obtained (eg opening a Project Status Report) are ...
* This article is dated and would apply only to those with old computer and old video cards and drivers – circa 2017-2019. *
There have been a ...
There has been a small number of reports where PhotoModeler crashes simply when loading photos or sometimes loading a project.
With the help of our ...
If controls used by PhotoModeler fail to register with Windows during the installation the application cannot run. An error message usually appears ...
If you experience problems running PhotoModeler on Windows Vista (ie problems with the mouse, program freezing, slow performance etc), you may see ...
If you’re having trouble with the full installation of PhotoModeler, or a patch installation, you may have a corruption or conflict in the ...
Erratic mouse cursor movement in PhotoModeler on photos and in the 3D Viewer can be caused screen resolution magnification settings. If your screen ...
Some digital cameras and some office flat bed scanners perform an automatic operation called “unsharp masking”. This makes photographs ...
Part of your Network Floating License installation package included step-by-step instructions (PhotoModeler Netfloat Installation Instructions) on ...
If you had a project that successfully processed, but after adding control points for the first time it no longer processes properly, the problem is ...
The position of the camera during photography of the curve is key. Think of each section of the curve and imagine it is a straight line on the 3D ...
The most common reason that measurements given by PhotoModeler do not match what you expect, is that a scale has not been set in the Scale / ...
In early to mid 2017 Microsoft released an update for the Windows 10 operating system called “Creators”, and a security patch labelled KB4019472. ...
The occasional PhotoModeler user will experience performance or other problems while running PhotoModeler on Windows Vista. They may see ...