We feel very strongly that our customers get great support before and after the sale. We've had amazing comments about the quality and responsiveness of our support - why don't you give us a try and find out yourself? Below are some of the resources you can use to learn PhotoModeler, or to help with any problems you may be having.

If you cannot find your answer here do not hesitate to contact our support group by email or by phone: support@photomodeler.com / 1.604.732.6658.

Support Resources

Three online support resources are:

• Tutorial Videos
• Articles and Case Studies
• The Knowledge Base

For more detailed information regarding technical difficulties visit our PhotoModeler Technical Support page.

Training

Visit the Training Page to find out more on the Accident Reconstruction and Forensic PhotoModeler courses we put on.

Tutorials

The PhotoModeler CD comes with tutorial videos that describe step-by-step how to carry out various types of projects. These tutorials are also available online.

You can watch the tutorials, and along with a copy of PhotoModeler (including the free demo), follow along with the steps. Here are the videos, in streaming format, appropriate for accident reconstruction and forensics. Feel free to watch them even if you don't have a copy of PhotoModeler yet. Click on link to start the video playing - you'll need an up-to-date Flash player installed:

1. Points-based Project Walkthrough
2. Road Scene Diagramming (two parts)
3. Camera Calibration (two parts and two types)
4. Crushed Vehicle Measurement (unknown camera)
5. Single-photo Skid Mapping (unknown camera)
6. PhotoModeler Scanner Shoe Print
7. User Interface Overview